FREQUENTLY ASKED QUESTIONS

“Will my package be discreet?”

Yes, the majority of orders are sent in plain brown, padded envelopes with nothing except stamps and an address label. Larger orders are sent in unmarked boxes. There is never any indication where they have come from. All seeds are sent in original breeder packaging inside the envelope.

“How long will my order take to arrive?”

“Packages usually arrive sooner than expected, but this cannot be guaranteed. If your order is has not arrived within a reasonable time, then please contact us.

“What type of payment methods do you accept?”

Pay over phone and pay when picking up.

“Is it possible to telephone you?”

You can phone us at (905) 840 4408. We’re available Monday to Friday 10am – 6pm and Saturday from 10am to 4 pm.

“How many seeds am I getting? Some say, some don’t.”

Each seed listing should show in parenthesis how many comes in a pack. If the item you are interested in doesn’t say, please assume it is a 5 pack. Unless otherwise specified of course.

“My question isn’t here!”

Please get in touch using the contact us link and we’ll answer it for you.

 

Tel: (905) 840 4408
Fax: (905) 495 4044

xoticseeds@gmail.com